Travel SOS Card › 🇮🇩 Indonesia (Bali) › Lost or stolen

🇮🇩 Indonesia (Bali) lost passport and theftPolisi

Police report, lost passport, items left in a taxi. What you tick stays on your phone. Nothing is stored or sent anywhere.

What happened

I lost my passport.Paspor saya hilang.
My passport was stolen.Paspor saya dicuri.
My wallet was stolen.Dompet saya dicuri.
My phone was stolen.Ponsel saya dicuri.
My bag was stolen.Tas saya dicuri.
I lost my belongings.Barang saya hilang.
I left something in a taxi.Barang saya tertinggal di taksi.

Making the report

I want to report a theft (or loss).Saya ingin melaporkan pencurian (atau kehilangan).
It happened around __.Kejadiannya sekitar pukul __.
I'll show you the place on a map.Akan saya tunjukkan lokasinya di peta.
Please give me a police report. I need it for my insurance claim and a new passport.Mohon buatkan surat laporan polisi. Saya membutuhkannya untuk klaim asuransi dan pembuatan paspor baru.
I need to contact my country's embassy.Saya perlu menghubungi kedutaan besar negara saya.

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If you lost your passport: the steps

Search once more first. Once you report it lost, the passport is cancelled even if you find it later.
Report the loss or theft at the nearest police station and get a police report or report number. Your insurer, your embassy and often immigration will ask for it. Use the cards above.
Contact your embassy or consulate. Usually you need passport photos, any ID or a copy of the lost passport, and your onward ticket.
Short-term visitors: get the police loss report, get an emergency passport from the Embassy (or the Bali Consulate), then arrive at the airport at least 5 hours before departure and hand the emergency passport, police report and a copy of the lost passport to exit control. Long-stay residents (KITAS etc.) must have their stay permit moved to the new passport at the immigration office (Kantor Imigrasi) where they first registered. Confirm the exact steps with the mission.

Emergency numbers

If a life is in danger, call the emergency number first.

Before you go

Mobile data (eSIM)

If you get sick or lose something in Indonesia (Bali), maps, translation and calling for help all need data. Install an eSIM before you fly and it works as soon as you land.

See Airalo eSIM plans

Airport transfers and transport

Taxis and directions are the hardest part when you can't speak the language in Indonesia (Bali). Booking an airport pickup or transport pass in advance means less to explain on arrival.

See airport transfers on Klook

Travel medical insurance

A hospital visit in Indonesia (Bali) can cost a lot without insurance. Travel insurance can cover treatment, and most insurers ask for the medical certificate, itemized receipt and police report these cards help you request.

Compare EKTA travel insurance

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These cards help you communicate. They are not medical or legal advice. In an emergency, call the local emergency number. Contacts and procedures change; check the official sites.

What you tick stays on your phone. Nothing is stored or sent anywhere. · Last checked: 2026-10