Travel SOS Card › 🇲🇾 Malaysia › Lost or stolen

🇲🇾 Malaysia lost passport and theftPolis

Police report, lost passport, items left in a taxi. What you tick stays on your phone. Nothing is stored or sent anywhere.

What happened

I lost my passport.Pasport saya hilang.
My passport was stolen.Pasport saya dicuri.
My wallet was stolen.Dompet saya dicuri.
My phone was stolen.Telefon saya dicuri.
My bag was stolen.Beg saya dicuri.
I lost my belongings.Barang saya hilang.
I left something in a taxi.Barang saya tertinggal di dalam teksi.

Making the report

I want to report a theft (or loss).Saya mahu membuat laporan kecurian (atau kehilangan).
It happened around __.Kejadian berlaku kira-kira pukul __.
I'll show you the place on a map.Saya akan tunjukkan tempatnya pada peta.
Please give me a police report. I need it for my insurance claim and a new passport.Tolong berikan salinan laporan polis. Saya memerlukannya untuk tuntutan insurans dan pasport baharu.
I need to contact my country's embassy.Saya perlu menghubungi kedutaan negara saya.

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If you lost your passport: the steps

Search once more first. Once you report it lost, the passport is cancelled even if you find it later.
Report the loss or theft at the nearest police station and get a police report or report number. Your insurer, your embassy and often immigration will ask for it. Use the cards above.
Contact your embassy or consulate. Usually you need passport photos, any ID or a copy of the lost passport, and your onward ticket.
Visa-free short-term visitors need a Special Pass from Immigration to leave after getting the emergency passport. In West Malaysia it is issued at Immigration headquarters in Putrajaya; in Sabah and Sarawak at Immigration in Kota Kinabalu and other offices. Bring the new passport, police report, proof of entry (e-ticket, boarding pass) and onward ticket. It can take from the same day to several days (up to 7 in East Malaysia). If you lost it in Sabah or Sarawak and leave via Kuala Lumpur you may need two Special Passes, so check with the Kota Kinabalu office first.

Emergency numbers

999Police, ambulance, fire

If a life is in danger, call the emergency number first.

Before you go

Mobile data (eSIM)

If you get sick or lose something in Malaysia, maps, translation and calling for help all need data. Install an eSIM before you fly and it works as soon as you land.

See Airalo eSIM plans

Airport transfers and transport

Taxis and directions are the hardest part when you can't speak the language in Malaysia. Booking an airport pickup or transport pass in advance means less to explain on arrival.

See airport transfers on Klook

Travel medical insurance

A hospital visit in Malaysia can cost a lot without insurance. Travel insurance can cover treatment, and most insurers ask for the medical certificate, itemized receipt and police report these cards help you request.

Compare EKTA travel insurance

Affiliate link: the price is the same for you, and this site may earn a commission.

These cards help you communicate. They are not medical or legal advice. In an emergency, call the local emergency number. Contacts and procedures change; check the official sites.

What you tick stays on your phone. Nothing is stored or sent anywhere. · Last checked: 2026-10