🇲🇳 Mongolia flight delayed or cancelledНисэх буудал

Delays, cancellations, missed connections and lost bags at the airline counter. What you tick stays on your phone. Nothing is stored or sent anywhere.

What happened

My flight is delayed.Миний нислэг хойшилсон.Minii nisleg khoishilson.
My flight was cancelled.Миний нислэг цуцлагдсан.Minii nisleg tsutslagdsan.
My first flight was late and I missed my connecting flight.Эхний нислэг хоцорсон тул залгаа нислэгээсээ хоцорчихлоо.Ekhnii nisleg khotsorson tul zalgaa nislegeesee khotsorchikhloo.
I was denied boarding because the flight was overbooked.Нислэгт хэт олон захиалга авсан тул намайг онгоцонд суулгаагүй.Nislegt khet olon zakhialga avsan tul namaig ongotsond suulgaagüi.
My checked bag did not arrive.Миний тээшинд өгсөн ачаа ирээгүй.Minii teeshind ögsön achaa ireegüi.
My checked bag was damaged.Миний тээшинд өгсөн ачаа гэмтсэн.Minii teeshind ögsön achaa gemtsen.

What to ask the airline for

Please rebook me on the earliest next flight.Намайг хамгийн ойрын дараагийн нислэгт шилжүүлж өгнө үү.Namaig khamgiin oiriin daraagiin nislegt shiljüülj ögnö üü.
I don't want to fly. I would like a refund.Би нисэхгүй. Мөнгөө буцааж авмаар байна.Bi nisekhgüi. Möngöö butsaaj avmaar baina.
Please provide a hotel for tonight.Өнөө шөнө байрлах зочид буудлаар хангаж өгнө үү.Önöö shönö bairlakh zochid buudlaar khangaj ögnö üü.
Can I get a meal voucher?Хоолны талон авч болох уу?Khoolnii talon avch bolokh uu?
Please give me a written confirmation of the delay or cancellation. I need it for my insurance.Даатгалд хэрэгтэй тул нислэг хойшилсон эсвэл цуцлагдсан тухай тодорхойлолт бичгээр өгнө үү.Daatgald kheregtei tul nisleg khoishilson esvel tsutslagdsan tukhai todorkhoilolt bichgeer ögnö üü.
I want to file a baggage report (PIR). Please give me the reference number.Ачаа тээшний асуудлын мэдүүлэг (PIR) бөглөмөөр байна. Бүртгэлийн дугаарыг өгнө үү.Achaa teeshnii asuudliin medüüleg (PIR) böglömöör baina. Bürtgeliin dugaariig ögnö üü.
Please deliver my bag to my hotel when you find it.Ачааг минь олбол миний буудал руу хүргэж өгнө үү.Achaag mini olbol minii buudal ruu khürgej ögnö üü.
Will you reimburse essentials I need to buy now?Одоо зайлшгүй хэрэгтэй зүйлс авбал зардлыг нөхөн олгох уу?Odoo zailshgüi kheregtei züils avbal zardliig nökhön olgokh uu?

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Keep these (for compensation and insurance)

Boarding pass and booking confirmation (a photo is fine)
The written delay or cancellation confirmation from the airline
Receipts for meals, hotel and transport while you waited
For bag problems: the PIR reference number and photos of the bag
Photos of the departures board or announcements, with the time visible

Your rights (summary)

EU261 compensation applies to flights departing the EU (and into the EU on EU airlines), so it usually does not cover flights between Asia and these countries.
Complain to the airline first, in writing, with the documents above. Keep copies of everything.
Mongolia has no statutory cash compensation for delays or cancellations. Rebooking, refunds, meals and hotels follow the airline's conditions of carriage. Weather delays are frequent in winter.

Before you go

Mobile data (eSIM)

If you get sick or lose something in Mongolia, maps, translation and calling for help all need data. Install an eSIM before you fly and it works as soon as you land.

See Airalo eSIM plans

Airport transfers and transport

Taxis and directions are the hardest part when you can't speak the language in Mongolia. Booking an airport pickup or transport pass in advance means less to explain on arrival.

See airport transfers on Klook

Travel medical insurance

A hospital visit in Mongolia can cost a lot without insurance. Travel insurance can cover treatment, and most insurers ask for the medical certificate, itemized receipt and police report these cards help you request.

Compare EKTA travel insurance

Affiliate link: the price is the same for you, and this site may earn a commission.

These cards help you communicate. They are not medical or legal advice. In an emergency, call the local emergency number. Contacts and procedures change; check the official sites.

What you tick stays on your phone. Nothing is stored or sent anywhere. · Last checked: 2026-10