Travel SOS Card › 🇩🇪 Germany › Lost or stolen
🇩🇪 Germany lost passport and theftPolizei
Police report, lost passport, items left in a taxi. What you tick stays on your phone. Nothing is stored or sent anywhere.
If you lost your passport: the steps
- Search once more first. Once you report it lost, the passport is cancelled even if you find it later.
- Report the loss or theft at the nearest police station and get a police report or report number. Your insurer, your embassy and often immigration will ask for it. Use the cards above.
- Contact your embassy or consulate. Usually you need passport photos, any ID or a copy of the lost passport, and your onward ticket.
- Schengen countries have no separate exit permit. Your new passport or travel certificate has no entry record, so show the police report and a copy of the lost passport at exit control.
Emergency numbers
If a life is in danger, call the emergency number first.
Before you go
Mobile data (eSIM)
If you get sick or lose something in Germany, maps, translation and calling for help all need data. Install an eSIM before you fly and it works as soon as you land.
Airport transfers and transport
Taxis and directions are the hardest part when you can't speak the language in Germany. Booking an airport pickup or transport pass in advance means less to explain on arrival.
See airport transfers on Klook
Travel medical insurance
A hospital visit in Germany can cost a lot without insurance. Travel insurance can cover treatment, and most insurers ask for the medical certificate, itemized receipt and police report these cards help you request.
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These cards help you communicate. They are not medical or legal advice. In an emergency, call the local emergency number. Contacts and procedures change; check the official sites.
What you tick stays on your phone. Nothing is stored or sent anywhere. · Last checked: 2026-10